AI Receptionist Pricing Explained

Setup Fees vs. Monthly Fees, And What Really Drives Cost

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If you’re here, you already know the pain: missed calls, voicemail graveyards, and the nagging sense that “we should never miss a call again.” An AI receptionist fixes that. But how much does it cost—and what actually drives the number up or down?


This guide breaks down setup vs. monthly fees, the real cost drivers (call volume, channels, and integrations), and how to forecast a budget from your own call logs. By the end, you’ll have a clear price range and a fast way to get an exact quote.

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Prefer The Short Version?


Most clients invest $800–$2,500+/month depending on call volume, channels (phone, SMS, web chat), and integrations.  Could be a little more,  Could be less.  It just depends on what all is involved.


The one-time setup fee ranges $1,500–$5,000+ to cover call-flow design, scripting, calendar/CRM wiring, testing, training, and compliance. We’ll model your last 30–90 days of calls and give you a precise forecast on a 15-minute fit call.

(And yes... if you’re thinking “never miss a call again,” you’re our kind of people)!


Why There Isn't A Public Price Table

Simple: workloads aren’t simple. The same AI can either answer a handful of appointment requests per day or field high-stakes, multi-step calls across phone + SMS + web chat with custom CRM actions. One-size pricing either overcharges low volume or starves high volume. Custom = fair.


We publish ranges to set expectations, then tailor the quote to your call patterns so you get the coverage you need without paying for fluff.


The Two Parts Of AI Receptionist Pricing

There are two parts to pricing your AI receptionist: the one-time setup fee, and the ongoing monthly fee.

1. Setup Fee (one-time)

1) Setup Fee (One-Time)

Range: $1,500 - $5,000+


What It Covers:

  • Discovery and call-flow design (routes, priorities, escalation rules)
  • Scripting and tone calibration (your brand voice, FAQs, objections)
  • Calendar and CRM wiring (Google/Microsoft, GHL/HubSpot/Zoho, etc.)
  • Consent language and legal notices alignment (see: Call Handling & Recording/Transcription Consent and Cookie Policy in our Legal hub)
  • Test calls, QA, and team training (how your staff interacts with AI + handoffs)

What makes setup land on the higher end?

  • Complex routing (multiple locations, on-call rotations, dispatch logic)
  • Regulated workflows (healthcare intake boundaries, legal conflict checks at a high level)
  • Deep integrations (custom fields, automations, multi-system syncing)
  • Tight timeline (“we go live Friday” is possible; it just takes extra hands)

2) Monthly Fee (Recurring)

Range: $800–$2,500+/month (most clients fall into this range)


What it covers:

  • 24/7 call handling so you never miss a call
  • Ongoing improvements from real-world call data (better answers, faster booking)
  • Monitoring, uptime, incident response, and performance tuning
  • Integration maintenance (calendars, CRM, SMS, web chat)
  • Optional SMS/web chat capture to mop up “missed call” callbacks

What pushes monthly up or down?

  • Call volume (minutes and interactions are the big levers)
  • Channels (phone only vs. phone + SMS + web chat)
  • Call complexity (simple scheduling vs. multi-step triage/qualification)
  • Integration depth (logging to CRM, tagging, task creation, automations)
  • After-hours coverage (overnights/weekends tend to be higher-value minutes)

The Real Cost Drivers (And How To Measure Them Fast)

Think in four buckets. Pull the last 30–90 days of phone logs and mark these:

  • Total calls (and missed calls): How many ring through? How many hit voicemail?

  • Intent mix: New lead, existing customer, reschedule, price shopper, emergency.

  • Average handle time: A quick booking is ~1–2 minutes; triage can run 3–6+.

  • Channel mix: Phone only, or do you also want SMS and web chat captured?

Quick Budget Math (Ballpark):

  • If you’re getting ~10–20 calls/day with standard booking scripts, you’re likely near the lower middle of the monthly range.
  • If you’re fielding 50+ calls/day, have weekend spikes, and need smart triage with SMS follow-ups, expect the upper range.

Tip: “Missed call” is your growth tax. If 20–40% of inbound goes to voicemail (common after hours), you’re leaving booked revenue on the table.


"What If We Only Want After-Hours Coverage?"

Great move. After-hours mode scoops up late-day leads without staffing expense. You’ll pay for minutes + interactions during those windows, usually landing toward the lower middle of the range unless volume is heavy (e.g., emergency home services).


AI Receptionist vs. Human vs. Call Center (12-Month Snapshot)

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Bottom line: If you need consistent coverage and never miss a call, an AI receptionist produces strong ROI when call volume is non-trivial or when after-hours spikes matter.


ROI: When It Pays For Itself (30/60/90-Day Lenses)

Let’s keep the math honest and simple:

  • Average new customer value (ANCV): $___
  • Lead-to-customer rate from answered calls (LTC): __%
  • Missed calls per month: ___
  • Saved calls captured by AI (%): conservative 30–60%

Monthly revenue saved ≈ MissedCalls × Saved% × LTC × ANCV


Example:


 - 120 missed calls/month × 40% captured × 25% close rate × $200 ANCV = $2,400 recovered/mo.


Even at the lower end of monthly fees, that’s a win—and you haven’t counted repeat purchase value or referrals.


What Your Money Actually Buys (Deliverables You Can Hold Us To)

  • Never miss a call coverage with smart routing and escalation
  • Human handoff options: warm transfers to staff, “please call me back,” or smart voicemail with summaries
  • Appointment booking directly to your calendar(s)
  • Call summaries you can skim in seconds (with tags your team actually uses)
  • Compliance alignment: transparent consent language and storage practices (see Legal hub)
  • Quarterly tune-ups based on real call data (peak times, common objections, script improvements)

Common Pricing Questions (& Straight, No BS Answers)

Q: Can we start small and scale?

A: Yes. Many teams start with after-hours only, then add daytime overflow or SMS/web chat capture once they see the results.

Q: What about overages?

A: If you blow past expected minutes or interactions, we adjust. We’ll warn you first and right-size your plan so you’re never surprised. (See Pricing / Usage & Overage Policy in our Legal hub.)

Q: Is call recording required?

A: No. Recording is off by default and only enabled on your explicit instruction, with proper disclosures. (See Call Handling & Recording/Transcription Consent.)

Q: Do you discount for annual billing?

A: Often, yes—on both setup and monthly. Ask on your fit call.

Q: Can you work with our CRM and calendar?

A: Yes. Google/Microsoft calendars are standard; common CRMs (including GHL, HubSpot, Zoho) are supported. Custom fields and automations are scoping items.


How To Forecast Your AI Receptionist Budget In 10 Minutes

  • Export call logs for the last 30–90 days.
  • Count total calls and missed calls.
  • Estimate average handle time by intent:
    • Booking: ~1–2 minutes
    • Price shopper: ~2–3 minutes
    • Emergency/service triage: ~3–6 minutes
  • Decide your channels (phone only vs. phone + SMS + web chat).
  • Note integrations: calendars, CRM, tags/automations.
  • Use the ranges above to pick a starting monthly tier.
  • Book a fit call; we’ll run the real numbers and lock your quote.

What About “AI Accuracy” And Tone?

Two levers matter most:

  • Scripting/tone calibration during setup (we write to your voice).
  • Real-world tuning in month one (we tighten answers based on your callers).

If you still want a human for certain paths, we’ll design warm transfers and smart voicemail so the AI knows when to get out of the way.


Risk, Compliance, And Caller Consent

We’ll help you implement clear, jurisdiction-appropriate consent language for any recording/transcription choices, plus sensible retention windows. For details, see the Legal pages (placeholder: https://aireceptionistpros.com/legal/)—specifically

 Call Handling & Recording/Transcription Consent, Data Retention & Deletion Policy, and the DPA if you need one on file.


TL;DR: Where Most Teams Land

  • Setup: $1,500–$5,000+ depending on complexity and timeline
  • Monthly: $600–$2,500+ driven by minutes, channels, and integrations
  • ROI trigger: If missed calls are costing you even a few bookings a week, the math usually pencils out fast!

If your goal is to never miss a call and to turn more "just checking prices" into actual bookings, an AI receptionist is the highest-leverage, lowest-drama way to get there.


Next Step: Get The Exact Number For YOUR Business

Give us 15 minutes and a recent call log. We’ll map your volume, pick the right plan, and send a written quote—no surprises, no pressure.


Mini-FAQs (For Readers Who Like Details)

What if our call volume changes seasonally?

We can flex your minutes/interaction blocks up or down. We’ll keep an eye on it with you so you’re covered during spikes and not overpaying during slow periods.

Can we turn on SMS only for missed calls?

Yes. Many teams start by catching “sorry we missed you” callbacks with SMS so they don’t spiral into voicemail tag.

Do you support multiple locations or franchises?

Yes—common setup. We’ll route by location, hours, and on-call rules, then tag call notes for the right team.

Do we have to change our phone number?

No. We typically use conditional forwarding so your public number stays the same while the AI covers overflow/after-hours.

How fast can we go live?

A basic deployment can be done in one afternoon; complex setups take longer. The setup fee reflects timeline and complexity.